Privacy Policy

Lost Groove Recordings takes the security of your personal data extremely seriously. All information is collected lawfully and in accordance with the Data Protection Act 1998.

Security
Ordering from Lost Groove using on-line payments is safe and secure. On-line payments also trigger automated email responses which confirm your payment has been received successfully. With Lost Groove you can order with confidence, knowing that your personal and credit card details are protected by Paypal and our encrypted website. During the ordering process we only ask for information necessary in confirming your credentials and all information is stored on secure servers.

Any information and personal details given at the time of registration are held on our secure database at www.lostgroove.com. These details are collected to improve ease of ordering in future and to provide our customers with additional information on our services and special offers. You can update these details and mailing preferences by logging in to our subscriptions page. It is our strict policy never to pass on any customer details to a third party.

Payment Process
When checking out Paypal requires you to provide your contact and shipping information. This personal information is secure and protected by physical, electronic and procedural safeguards which are in compliance with the relevant regulations. Paypal uses computer safeguards such as firewalls and data encryption to further protect your personal information.

Emails
Whilst we may send emails to you regarding your orders and newsletters, if you have chosen to receive them, we will never send you emails asking for sensitive information such as passwords or login information, nor will we send you emails asking you to open attachments.

Marketing e-mails are only sent to consenting mailing list subscribers and your details can be removed at any time. If you are in any doubt as to the integrity of an email please contact us at enquiries@lostgroove.com